Top 21 Chatbot.com Alternatives to Enhance Customer Support
(542 Review)
Looking for the best Chatbot.com alternatives? You're in the right place. As businesses strive to improve customer support and automate interactions, selecting the right chatbot platform is crucial. While Chatbot.com is a popular choice, several alternatives offer unique features, better integration, or more cost-effective solutions.
In this guide, we’ve curated the top-notch Chatbot.com alternatives that can help streamline your customer service processes, boost engagement, and improve user experience. Whether you're looking for AI-powered chatbots, no-code platforms, or customizable options, you'll find a solution tailored to your needs.
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Best Paid & Free Alternatives to Chatbase
Copiloto en vivo
Intercom
Drift
Tidio
Zendesk
LiveChat
ManyChat
Freshchat
Chatfuel
Botpress
MobileMonkey
Aivo
Botsify
Flow XO
Kore.ai
SnatchBot
Crisp
Pypestream
Landbot
Whisbi
Clarity Chat
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Best Alternatives to Chatbot.com
Looking for the best alternatives to Chatbot.com? While it’s a popular choice for customer support, several other platforms offer unique features, better scalability, and advanced automation capabilities. Explore these top alternatives to find the right solution that fits your business needs and enhances user engagement.
Copiloto en vivo
(32 reviews)
Copiloto en vivo
(898 Review)
Copilot.Live is a powerful AI-driven platform designed to automate customer engagement and streamline business workflows. It allows businesses to easily create code-free, custom chatbots that handle tasks like answering customer queries, generating leads, and providing support. By reducing the need for manual intervention, businesses can improve efficiency and focus on higher-value tasks.
With integrations across communication channels such as websites and WhatsApp, Copilot.live ensures seamless customer service and operational efficiency. This helps businesses save time, enhance customer satisfaction, and boost overall productivity.
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Copiloto en vivo
(32 reviews)
Intercom
(299 Review)
Intercom is an advanced customer messaging platform that combines live chat and chatbots to provide instant communication solutions. With its powerful AI-powered chatbots, it helps businesses automate responses, qualify leads, and manage customer support efficiently. The platform is well-suited for companies seeking to enhance customer interaction through personalized messaging.
It offers seamless integration with various apps, giving teams real-time access to customer queries. Intercom’s tools, like automatic workflows and targeted messaging, also help improve engagement rates and reduce response time, making it an excellent choice for scalable customer support.
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Copiloto en vivo
(32 reviews)
Drift
(320 Review)
Drift is a conversational marketing platform that specializes in using chatbots for customer engagement and lead qualification. The platform helps businesses convert website visitors into customers by automating lead capture and offering personalized interactions through AI-driven chatbots. It focuses on streamlining sales processes and booking meetings instantly.
Drift integrates with popular CRM tools like Salesforce and HubSpot, making it easy for sales teams to follow up with prospects. With features like automated workflows and conversational landing pages, it enhances marketing efforts and improves lead conversion rates significantly.
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Copiloto en vivo
(32 reviews)
Tidio
(420 Review)
Tidio offers a robust chatbot solution combined with live chat functionalities. It helps businesses automate customer interactions, answer frequently asked questions, and provide instant support. The platform features customizable bots that are easy to set up, making it suitable for small to medium-sized businesses.
With its intuitive interface, Tidio offers real-time engagement and increases customer satisfaction by automating responses to customer inquiries. Additionally, Tidio integrates with various tools like email marketing software and CRMs, helping businesses keep track of interactions and improve overall efficiency in customer support.
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Copiloto en vivo
(32 reviews)
Zendesk
(485 Review)
Zendesk is a leading customer service platform with a strong chatbot and live chat integration. It allows businesses to provide immediate support to customers through its AI-powered chatbots and ticketing system. Zendesk’s automated workflows ensure that customer queries are routed to the appropriate agents without delay.
Apart from chatbots, Zendesk offers tools for email, phone, and social media communication. It helps businesses provide a seamless omnichannel experience, ensuring customer satisfaction and improving operational efficiency. Its reporting features also offer valuable insights into customer service performance.
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Copiloto en vivo
(32 reviews)
LiveChat
(499 Review)
LiveChat is a live support platform that includes chatbot functionalities, enabling businesses to automate support and engagement. It features a user-friendly interface that makes it easy for businesses to set up and deploy chatbots across websites, providing instant support and assistance.
Its live chat capabilities, combined with automation, help businesses improve response times and customer satisfaction. LiveChat also integrates with various CRM tools, enabling businesses to maintain comprehensive records of customer interactions. The platform is ideal for both small businesses and large enterprises aiming to boost their customer support and sales teams.
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Copiloto en vivo
(32 reviews)
ManyChat
(456 Review)
ManyChat is a powerful chatbot builder designed for Facebook Messenger, SMS, and email. It allows businesses to create automated conversational flows, engaging users and providing instant responses to common queries. ManyChat is ideal for businesses focused on social media marketing and customer interaction.
The platform also offers advanced features like broadcast messaging, personalized marketing, and a detailed analytics dashboard. By integrating with various apps like Shopify, Google Sheets, and others, ManyChat provides a seamless experience for automating customer support, marketing, and sales efforts.
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Copiloto en vivo
(32 reviews)
Freshchat
(588 Review)
Freshchat offers a customer messaging platform that combines AI-powered chatbots and live chat capabilities. Businesses can automate customer engagement, provide real-time support, and streamline sales processes through its interactive chat features. The platform is designed to enhance user experiences with personalized communication.
Freshchat supports integrations with various tools like Slack, WhatsApp, and Facebook Messenger, making it a flexible solution for businesses. Its powerful automation features help reduce the workload on support teams, allowing them to focus on more complex queries while the chatbot handles repetitive tasks.
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Copiloto en vivo
(32 reviews)
Chatfuel
(699 Review)
Chatfuel is a popular platform for building AI-driven chatbots, particularly for Facebook Messenger. It offers a drag-and-drop interface, making it easy for businesses to create and deploy chatbots without coding knowledge. Chatfuel is known for its ease of use and versatility, ideal for businesses looking to scale their marketing efforts.
With features like lead generation, e-commerce support, and customer feedback, Chatfuel enables businesses to automate and streamline interactions. Its analytics dashboard helps users track chatbot performance and optimize customer engagement strategies for better results.
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Copiloto en vivo
(32 reviews)
Botpress
(720 Review)
Botpress is an open-source conversational AI platform that allows businesses to create highly customizable chatbots. It provides a rich set of features for developers, including natural language processing (NLP) capabilities and extensive integrations with various systems. Botpress is perfect for businesses that want full control over their chatbot’s design and functionality.
The platform offers deep analytics and performance tracking, helping businesses continuously improve their chatbot’s effectiveness. Botpress supports deployment on websites, messaging apps, and voice assistants, making it a versatile choice for any business looking to automate customer interactions.
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Copiloto en vivo
(32 reviews)
MobileMonkey
(411 Review)
MobileMonkey is a multi-channel chatbot platform that offers conversational marketing and automation across Facebook Messenger, Instagram, and web chat. It helps businesses build engaging bots to automate responses, capture leads, and deliver marketing messages to their audience.
With features like audience segmentation, lead scoring, and integration with CRM systems, MobileMonkey enhances customer communication. The platform’s ease of use and powerful analytics ensure that businesses can monitor and optimize their chatbots for improved customer engagement and higher conversion rates.
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Copiloto en vivo
(32 reviews)
Aivo
(499 Review)
Aivo is an AI-powered customer service automation platform that focuses on providing seamless chatbot interactions across multiple channels. It helps businesses automate customer support, resolve common issues, and deliver personalized experiences to customers. Aivo integrates with various messaging platforms, including WhatsApp and Facebook Messenger.
With Aivo’s easy-to-use interface and advanced AI capabilities, businesses can improve response times and reduce operational costs. Aivo also offers real-time analytics, helping businesses monitor chatbot performance and gain valuable insights into customer interactions for continuous improvement.
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Copiloto en vivo
(32 reviews)
Botsify
(684 Review)
Botsify offers an easy-to-use chatbot platform with a focus on automating conversations across multiple messaging channels. The platform is suitable for both small and large businesses, offering features like AI-powered chatbots, integrations with third-party apps, and custom workflows for various industries.
Botsify provides personalized chatbot experiences, helping businesses reduce human intervention and boost customer satisfaction. The platform also supports live chat functionality, ensuring businesses can seamlessly transition between chatbot and human agents when necessary. Its intuitive drag-and-drop interface makes it accessible to users with minimal technical knowledge.
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Copiloto en vivo
(32 reviews)
Flow XO
(655 Review)
Flow XO is an all-in-one automation platform for creating and managing chatbots. It offers robust tools for building conversational workflows, automating customer service, and capturing leads. Flow XO supports multiple channels, including websites, Facebook, and Slack, allowing businesses to engage customers where they are.
With Flow XO, businesses can create complex bots without coding. The platform also provides powerful analytics, allowing businesses to track chatbot performance and optimize customer interactions for better results. Flow XO helps businesses automate repetitive tasks while ensuring a seamless customer experience.
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Copiloto en vivo
(32 reviews)
Kore.ai
(511 Review)
Kore.ai is an enterprise-grade conversational AI platform that helps businesses automate customer service and drive engagement. It provides chatbot solutions for multiple industries, including banking, healthcare, and retail. Kore.ai's AI-powered bots can handle complex queries and provide personalized experiences to customers.
The platform offers easy integration with existing systems and offers advanced analytics to track performance. Kore.ai’s bots can be deployed on websites, mobile apps, and messaging platforms, allowing businesses to create a seamless, omnichannel customer experience while improving efficiency and satisfaction.
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Copiloto en vivo
(32 reviews)
SnatchBot
(611 Review)
SnatchBot is a powerful chatbot platform for building AI-driven bots for customer engagement and service automation. It supports multiple messaging platforms, including websites, social media, and SMS, providing businesses with flexibility in how they interact with customers. SnatchBot offers pre-built templates to help businesses get started quickly.
The platform’s natural language processing capabilities ensure that chatbots can understand and respond accurately to customer inquiries. SnatchBot also offers analytics tools to help businesses measure chatbot performance and improve the customer experience. Its ease of use makes it ideal for both small businesses and large enterprises.
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Copiloto en vivo
(32 reviews)
Crisp
(745 Review)
Crisp offers a versatile messaging platform with integrated chatbot capabilities. It provides automated customer support, team collaboration, and live chat functions to businesses across various industries. Crisp's bot helps businesses handle inquiries instantly, providing a faster and more efficient service.
The platform allows for easy integration with apps like Slack and Zapier, and its customer segmentation features help personalize interactions. Crisp also includes built-in tools for sending targeted messages and tracking chatbot performance, enabling businesses to optimize their customer engagement strategies continuously.
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Copiloto en vivo
(32 reviews)
Pypestream
(523 Review)
Pypestream is an AI-driven customer messaging platform designed to automate customer interactions across different channels. It allows businesses to create intelligent chatbots that can handle various customer inquiries and provide instant support. The platform is known for its high-level security and privacy measures, making it ideal for industries like healthcare and finance.
Pypestream integrates with other enterprise systems and uses automation to streamline processes, saving time and reducing costs. With analytics and reporting features, businesses can measure chatbot performance and ensure the system continues to provide optimal results for customers.
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Copiloto en vivo
(32 reviews)
Landbot
(411 Review)
Landbot is an intuitive chatbot platform that enables businesses to create conversational experiences without coding. With its drag-and-drop interface, users can design personalized chat flows to engage customers on websites and messaging platforms. The platform offers both automation and live chat features for an enhanced customer support experience.
Landbot’s AI-powered tools help businesses automate their customer service, lead generation, and marketing processes. It also supports integrations with popular CRM tools like HubSpot and Zapier, making it easy for businesses to centralize customer data and improve overall workflow efficiency.
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3
Copiloto en vivo
(32 reviews)
Whisbi
(525 Review)
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3
Copiloto en vivo
(32 reviews)
Clarity Chat
(485 Review)
Clarity Chat is a customer service platform that specializes in AI-driven chatbots. It enables businesses to automate customer interactions while providing personalized support. With its simple interface and powerful AI capabilities, Clarity Chat helps businesses streamline customer service processes and engage customers effectively.
The platform integrates with popular messaging apps, allowing businesses to handle queries on various channels. Its easy-to-use dashboard and detailed reporting make it a great choice for businesses looking to improve their customer engagement and reduce operational costs through automation.
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Explora Copilot en profundidad con una sesión 1:1 gratuita
Ponga en funcionamiento su Copilot en minutos con este rápido recorrido por el producto.
Explore las características del producto como generación de leads, atención al cliente y muchas más.
Utilice las habilidades de nuestros expertos para integrar perfectamente Copilot en su caso de uso, ahorrando tiempo.
Reserve una demostración
Preguntas frecuentes
Puede comunicarse con nosotros en caso de cualquier consulta, comentario o sugerencia a través support@copilot.live o leer a continuación.
¿Qué es Copilot.live y cómo funciona?
Copilot.live es una plataforma donde puedes crear chatbots (Copilots) habilitados para chatGPT sin codificación. Estos chatbots utilizan los datos que usted proporciona para responder preguntas y pueden integrarse en su sitio web para mejorar la participación del usuario.
¿Dónde puedo publicar o implementar Copilot?
Puede publicar su Copilot como una página web dedicada, incrustarlo en su sitio web o integrarlo con WhatsApp o su número de teléfono.
¿Está disponible la personalización o personalización para el Copilot?
Sí, puedes personalizar su Copilot usando temas preestablecidos o cambiando los colores de cada componente si estás en alguno de los planes pagos. Además, la función Persona permite una personalización más detallada de las respuestas.
¿Qué LLM o modelos de chat son compatibles?
Copilot es compatible con los modelos GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash y Gemini 1.5 Pro de OpenAI.
¿Puedes explicar qué es una fuente de datos y qué tipos están disponibles?
Una fuente de datos es una base de conocimientos que usted carga para entrenar al Copilot. Puede ser un documento, un enlace a un sitio web, texto o integraciones como Notion, Google Drive y GitHub. Las fuentes de datos disponibles incluyen sitios web, texto, Quip Docs, Google Drive, Git, API REST y varios tipos de archivos como archivos PDF y Excel.
¿Existe un límite en la cantidad de organizaciones que puedo crear?
Sí, puedes crear hasta cinco organizaciones como propietario, pero no hay límite en la cantidad de organizaciones de las que puedes formar parte.
¿Cómo funciona la función AI Voice?
La función AI Voice permite realizar llamadas de voz con Copilot. Esto puede incluir realizar una llamada para interactuar con Copilot mediante voz o recibir una llamada de voz impulsada por IA que sea interactiva y fluida.
¿Cuántos idiomas admite Copilot?
Copilot admite más de 50 idiomas, incluidos inglés, hindi, francés, español, hinglish, árabe, indonesio y ruso.
¿Cuáles son las características destacadas del Copilot?
Las características destacadas incluyen captura de clientes potenciales, transferencia humana, llamadas de voz con IA y respuestas personalizables mediante la función Persona.
¿Cómo se calculan y cobran los créditos de mensajes?
Un crédito de mensaje equivale a un mensaje enviado por el usuario y una respuesta recibida de la IA. Los mensajes GPT-4 son 10 veces más costosos que los mensajes GPT-3.5. Por lo tanto, si utiliza GPT 3.5 como modelo preferido para obtener respuestas, consumirá 1 crédito, mientras que si elige GPT-4 para el mismo, consumirá 10 créditos de mensaje. Para las llamadas de voz con IA, las tasas de consumo de crédito de mensajes son más altas.
¿Cómo se calculan los créditos de mensajes para las llamadas de voz con IA?
Si usa AI Voice Call, entonces para GPT-3.5 consumirá 120 créditos/minuto; GPT-4o consumirá 180 créditos/minuto; GPT-4 consumirá 240 créditos/min
¿Es posible eliminar la marca Copilot.live de Copilot?
La eliminación de la marca Copilot.live está disponible para clientes pagos previa solicitud y puede generar cargos adicionales. Puede ponerse en contacto con support@copilot.live para obtener esta función.
¿Cómo puedo agregar el Copilot a mi sitio web?
Para agregar Copilot a su sitio web, vaya a la sección 'Implementar' de su Copilot en la Plataforma. Obtenga un código de inserción y agréguelo al
etiqueta en su sitio web.¿Qué LLM o modelos de chat son compatibles?
Copilot es compatible con los modelos GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash y Gemini 1.5 Pro de OpenAI.
¿Cuáles son los diferentes tipos de fuentes de datos disponibles?
Las fuentes de datos disponibles incluyen sitios web, texto, Quip Docs, Google Drive, Git, API REST y varios tipos de archivos como archivos PDF y Excel.
¿A quién puedo comunicarme si necesito más ayuda?
En caso de cualquier consulta, comuníquese con nosotros a support@copilot.live.
¿Es posible crear mis propias habilidades?
Actualmente, no se admite la creación de sus propias habilidades, pero esta función se lanzará pronto.
¿Cuál es el proceso para registrarse en el Programa de Afiliados?
Para registrarse en el Programa de afiliados, visite la página de registro del Programa de afiliados de Copilot. Una vez aprobado, recibirás un enlace de afiliado único para compartir y ganarás una comisión del 30 % sobre los dos primeros pagos de cada nuevo cliente que recomiendes.
Copilot es más que un simple asistente virtual de IA: aporta un nivel completamente nuevo de interacción y compromiso a su sitio web. Con una creación sencilla, una personalización sencilla y una implementación sin esfuerzo, Copilot es la herramienta perfecta para mejorar la experiencia del usuario en función de la información proporcionada.
